Shipping Policy

We ship via Ground. Method of shipment is fully at our discretion (NZ Couriers, Fastway Couriers, Posthaste). We do not ship internationally. We offer free ground shipping that is only available to New Zealand addresses on orders of $100.00 or more (product price - excludes discounts, taxes and shipping).

 We ship in one to three business days from date of purchase. Your package will arrive to you within 5-9 business days. You will receive an email once your order has shipped with a link to track your package.

Please make sure your order is correct before placing it. Absolutely no changes can be made after your order is placed. We do not ship to PO Boxes, only physical addresses.

If you have limitations on which carriers can or cannot deliver to your residence, please contact us BEFORE placing your order.

If you put order notes in your order - this will delay shipment.

We do not ship internationally. Therefore, we do not ship to freight forwarding companies. Orders deemed to be shipped to a freight forwarder may be cancelled. Should an order be shipped to a freight forwarding address, we are not liable for any damages, or issues that may arise after the order has left our warehouse. We reserve the right to cancel any order that doesn't follow our policy.